Tri-Lift, Inc.

Sales Representative

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Posted On: Wednesday, 17th May 2017
Department: Sales
Location: Albany, NY
42 Railroad Avenue, Albany, NY 12205-5705

Job Description:

Field sales representatives meet with customers in order to market, explain and sell the companies products and services. The field sales representative must determine where potential sales leads are the most likely to be and must compellingly promote these products and services. Field sales representatives must be flexible to adapt to customer schedules and time requirements. Sales presentations must be made that are tailored to the needs of the customer and provide a business solution and deliver value. When a sales opportunity is found, the field sales representative must help the customer purchase the product or service. All company processes and procedures must be followed to order, deliver and get paid for all orders.

  • Present and sell company products and services to current and potential clients.
  • Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made.
  • Follow up on new leads and referrals resulting from field activity.
  • Identify sales prospects and contact these and other accounts as assigned.
  • Prepare presentations, proposals and sales contracts.
  • Develop and maintain sales materials and current product knowledge.
  • Establish and maintain current client and potential client relationships.
  • Prepare paperwork to activate and maintain contract services.
  • Manage account services through quality checks and other follow-up.
  • Identify and resolve client concerns.
  • Prepare a variety of status reports, including activity, closings, follow-up, and adherence to goals.
  • Communicate new product and service opportunities, special developments, information, or feedback gathered through field activity to appropriate company staff.
  • Managing a portfolio of accounts.
  • Networking existing contacts to generate new business.
  • Responsible to effectively manage all territory goals and key performance indicators.
  • Help in the development of best practices for successful sales campaigns.
  • Develop a repeatable sales model that ensures consistent success and revenue growth.
  • Devise creative, "out-of-the-box" ideas and implement them.
  • Be responsible and accountable for meeting deadlines.
  • Giving feedback to management on customer needs and opinions on products and services.
  • When using a company vehicle you are responsible for the safe operation of the vehicle and to follow all traffic laws. Company vehicles are to be used for company business only.
  • Any traffic violations, citations, fines, related to drivers actions are the responsibility of the employee to pay as ordered when operating a company vehicle or personal vehicle on company business.
  • Our insurance carrier conducts annual driver record screening. You must meet the qualifications and be insurable by our insurance carrier to operate a company vehicle or a private vehicle while conducting company business.
  • Provide an excellent example of customer service on all levels for the company.
  • Other duties as assigned.

Preferred Skills:


  • Communicating effectively and clearly: Provides clients and team members with the information they need to make informed choices.
  • Dealing with conflict: Defuses conflict effectively without giving in or backing down; uses conflict as an opportunity to solve problems.
  • Interpersonal savvy: Displays a high degree of tact and diplomacy; builds good rapport with clients;
  • Reading others: Picks up quickly on clients’ reactions; figures out where their hot buttons are and what will make them happy.
  • Active listening: Pays careful attention to the client’s opportunities and asks appropriate clarifying questions; lets the client or operator explain him/herself completely; can restate a conversation accurately.
  • Demonstrates empathy: Understands the client’s opportunities and concerns and displays a motivation to be.
  • Accommodating to clients: Balances client’s and own organization’s needs to make sure that the client is
  • Level-headedness: Keeps cool under pressure; maintains an even temper when the client seems to be upset
  • Honest and trustworthy: Builds a reputation as a person who is consistent and direct while still seeking to be helpful.
  • Displays insight and intelligence: Shows superior ability to identify solutions where others cannot.
  • Dealing with uncertain situations: Appears to be comfortable making recommendations where the “right answer” is not apparent. Can fnd the solution that others can’t, won’t or is unable.
  • Innovative thinker: Comes up with new ideas; generates alternatives when the usual methods don’t work; solves new or unusual problems effectively.
  • Decisiveness: Can make a reasonably good decision quickly; quick, confident decision maker; not prone to over-thinking or making recommendations timidly.
  • Prudent decision making: Thinks through decisions carefully, ensuring that important information is gathered before making a decision; takes his/her time to make sure that the decision is correct.
  • Adaptable and flexible: Likes working on new problems; can apply equipment knowledge and mechanical skills to unusual or novel situations.
  • Improving work processes: Can simplify complex processes to get things done more efficiently.
  • Develops technical knowledge: Possesses and maintains knowledge of the company and competitive equipment with which s/he will be selling; learns new things quickly and can apply the knowledge on the job.
  • Documenting actions and results: Writes reports of actions taken in a clear, concise way that the client and the office understand easily.
  • Staying on task: Keeps focused on important activities; moves quickly from one client to the next.
  • Personal organization: Keeps car and workspace organized and clean.
  • Managing the schedule: Determines how long a call will take and sets other appointments accordingly; anticipates problems and adjusts schedule to compensate.
  • Multitasking: Can stay focused on several activities at the same time and switch between tasks quickly.
  • Follows rules and regulations: Ensures that s/he understands the organization’s rules and follows them consistently.


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to walk and climb or balance. The employee is occasionally required to; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 25 pounds, and on rare occasions, move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

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